Terms of Service

Last updated November 8, 2026

These terms are an agreement between HedgesLabs LLC, which runs Precept by SquidSkull ("we", "us"), and the program, college or person who uses Precept ("you"). Precept is clinical tracking and testing software for EMS education, at precept.squidskull.com. By creating an account, paying, or using Precept, you agree to these terms. If you accept them for a college or program, you confirm you are allowed to do that.

Short version: your program's records belong to you, you can export or delete them any time, we don't sell data, and if Precept isn't right for you in the first 30 days we refund you. Details below.

1. Accounts

The program director who makes the account is responsible for it and for who they invite. Keep passwords private and tell us at once if you think someone else got in.
Students, preceptors and staff a program invites use Precept under that program's account. The program decides what they can see and do.
You must give correct information when you sign up and pay.

2. Your data

Everything your program enters (students, shifts, skills, sign-offs, tests and documents) belongs to your program. We use it only to run Precept for you, as described in our Privacy Policy.
For student education records, we act as a school official with a legitimate educational interest under FERPA, under your program's direct control. We don't share those records with anyone except the service providers listed in the Privacy Policy, and only to run Precept.
You can export your records any time. If you close your account, we delete your program's data within 30 days, except billing records the law requires us to keep.

3. No patient identifiers

Precept is for education records, not medical records. Don't enter information that identifies a patient (names, dates of birth, addresses, record numbers, photos or anything else HIPAA treats as protected health information). Log patient contacts by age, complaint, impression and skills only. Precept is not a HIPAA business associate, and we don't sign business associate agreements.

4. Acceptable use

Don't use Precept to break the law, to get into accounts or data that aren't yours, to upload malware, to overload or probe the service, or to copy Precept to build a competing product. We may suspend an account that does these things, and we'll tell you why.

5. Prices and payment

Prices are shown on the package builder and the front page. Your package is what you choose in your account. Keep the class size in your package accurate: if your program has more students than your package covers, we may ask you to change it.
Yearly plans paid by card renew each year until you cancel. You can cancel any time from your account, and the plan stays on until the end of the year you paid for.
Seats are paid once and cover the students in the class you bought them for.
Students never pay for Precept. Volunteer programs never pay either: tell us you're a volunteer program and we'll mark your account free.
Purchase orders are invoiced net 30. If an invoice is more than 30 days late, we may pause paid features until it's paid. We won't delete your data for late payment.
Stripe processes card payments. For card payments, Stripe acts as the reseller and handles sales tax. Tax-exempt colleges can send their exemption certificate to aaron@hedgeslabs.com.
Prices for your program are locked for 3 years from your first paid class. After that, we'll give you at least 60 days' notice of any change.

6. Refunds

If Precept isn't right for your program, ask within 30 days of your first payment and we'll refund it in full.
After 30 days, yearly payments aren't refunded, but you can cancel so the plan doesn't renew.
If we ever end Precept or end your account without cause, we'll refund the unused part of what you paid.
To ask for a refund, email aaron@hedgeslabs.com or use the contact page.

7. The service

We work to keep Precept available and your data safe, and we back it up. We may change or improve features. If we remove something your program pays for, we'll tell you first and offer a refund for it.
Precept helps you track clinical requirements and prepare students for exams. Your program stays responsible for its own decisions about students, competency, accreditation and graduation.
Practice exams are written to be like the NREMT exams. Precept is not affiliated with, endorsed by or connected to the National Registry of Emergency Medical Technicians, and a practice score doesn't promise a result on the real exam.

8. Warranty and liability

Precept is provided "as is". To the extent the law allows, we don't make promises beyond what these terms say, and our total liability for any claim about Precept is limited to what you paid us in the 12 months before the claim. Neither of us is liable to the other for indirect or lost-profit damages. Nothing here limits liability that the law doesn't allow to be limited.

9. Ending

You can stop using Precept and close your account any time. We can end these terms if you seriously break them and don't fix it within 30 days of our notice. Either way, you can export your data for 30 days after.

10. Changes and contact

If we change these terms in a way that matters, we'll email program directors at least 30 days before the change takes effect. A college's signed agreement or purchase order terms, if we've agreed to them in writing, win over these terms where they differ.

Questions: aaron@hedgeslabs.com or the contact page.